We recently posted about our entire experience
at Matheran which you can read here.
But it would be incomplete without our
review of our accommodation: Hotel Westend Matheran (Category: 3 star):
We stayed at
Westend Matheran during our short trip
of 2 days in July 2015.
On the day we
visited, it was pouring on and off. Once we reached the hotel and glanced
through the cottages, initially we were like “How are we gonna live here!”. We
doubted the facilities, cleanliness and comfort of a cottage located in the
midst of nature’s lap with incessant rains. But to our pleasant surprise,
things were taken care of quite professionally (except a few things) inside the
rooms.
The Location:
Westend is located
towards the end of the market which meant that we had to trek through the
entire market before we reached the hotel. Though a bit faraway from the
market, it is conveniently located to visit some of the “points” . We would
rate it 3/5 for location
The Service:
The service was good
given the circumstances (mild to heavy rains) Food could be ordered in-room and
the staff arranged for the dining table and chairs in the room or in the lobby
depending on where we’d want to have our food. Staff responded well to our
minor queries/demands/complaints through the intercom.
The Food:
Since Matheran is
a vehicle free town, it also means that we have to walk a lot and at the end of
the day we got quite exhausted. We couldn’t imagine ourselves going back to the
market just for our dinner! Most of the meals were at the hotel – be it
breakfast, lunch or dinner. Food served was quite good and prices were
acceptable – neither too cheap nor too costly.
The Surroundings and Ambience:
There is a large
clean and well maintained pool but we didn’t use it in the damp, rainy and cold
weather. The areas inside the resort are
nicely decorated with a variety of flowers. A badminton court is
available too. Overall the ambience was quite relaxing and pleasant - A nature
lover’s paradise indeed.
The rooms:
Rooms were neat
and clean. Hot water was always available. Bathrooms were neatly maintained. We
indeed felt safe and cozy inside our rooms.
Overall we would
rate our stay 4/5. Some lapses in service but very much acceptable. Would
recommend!
Read our review Hotel Bombay Palace Pahalgam here!
Read our review Hotel Bombay Palace Pahalgam here!
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